Shipping policy
Thank you for shopping with Veco Market! We are committed to delivering your Fuwa3e natural cleaning products promptly and safely. Below is an overview of our shipping policy:
1. Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Rates: We offer standard shipping rates based on the delivery location. Shipping fees will be calculated at checkout.
3. Shipping Methods: We partner with trusted shipping carriers to ensure reliable delivery. Available shipping methods will be displayed at checkout.
4. Delivery Time:
- Domestic shipping typically takes 5-7 business days for delivery, depending on the destination.
- International shipping times vary depending on location and customs processing but usually take 7-14 business days.
5. Shipping Restrictions: We currently ship to all locations within Canada and the US.
6. Order Tracking: Once your order has shipped, you will receive an email with tracking information. You can use the tracking number to monitor your package's progress.
7. Shipping Issues: If you encounter any issues with your shipment, such as delays, damaged goods, or missing items, please contact us at vecomarket19@gmail.com within 7 days of receiving your order, and we’ll assist you in resolving the issue.
8. Returns and Exchanges: If you're not completely satisfied with your purchase, please refer to our Returns & Refunds Policy for more information on how to return or exchange your items.
Thank you for supporting Veco Market and our mission to bring sustainable cleaning solutions to your home!
If you have any questions or concerns about your order, please feel free to contact us at vecomarket19@gmail.com